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What happens if your client ignores an AE penalty notice?

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What happens if your clients ignore penalty notices

Your clients could be fined up to £500 per day if they ignore a penalty notice we’ve sent them. Our recently published compliance and enforcement bulletin shows that the number of escalating penalty notices (EPN) we’re sending out is on the rise. 

Employers with 1-4 staff who don’t comply with the EPN before the deadline set down in it will be fined £50 per day, while those who employ 5-49 staff will see their penalty build up by £500 a day. Although more than 95% of employers are meeting their automatic enrolment duties (AE) on time, we’re taking a tough stance with those who fail to give their staff the pension they’re due. Make sure you know what your clients need to do, and when, to help them avoid a fine. 

Stat of the month

Did you know that it's taking employers less than 5 minutes to find out about their automatic enrolment duties using our online Duties Checker? On average, it’s taking 4.45 minutes for small and micros to find out this information.

Try out the Duties Checker today  to see what your clients will be doing – or you may choose to use it on their behalf.  

Top 3 things you need to know this month

Click on the link to find out more: 

Football club fined £22,000

Swindon Town Football Company was fined thousands of pounds after it repeatedly failed to comply with its AE duties. Our latest s89 regulatory intervention report details how the club failed to put eligible staff into the scheme by the staging date, pay contributions, write to their staff or complete their declaration of compliance. 

Read more about how the fines built up and how they eventually became compliant. Employers should be aware that we will work with them if they’re struggling to meet their duties, but we will use our powers where appropriate. 

New animation – choosing a pension scheme

Hot on the heels of the Duties Checker animation we brought you last month is our latest video for advisers on choosing a pension scheme. In two minutes you’ll find out about your role in helping your client choose a scheme and where to go for more information and help. Watch it now.


The Pensions Regulator
Napier House
Brighton, BN1 4DW


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