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The Management Tip of the Day from Harvard Business Review


THE MANAGEMENT TIP OF THE DAY: Harvard Business Review

July 20, 2016

For Better Virtual Meetings, Focus on Relationships

As more and more employees work offsite, virtual meetings are becoming a necessity. Since it’s harder to “read the room” when you’re not actually in the same room as your team, these meetings can be tricky to navigate. The key is to focus on building relationships. Allow 10 minutes at the start of each meeting for people to connect and catch up with each other. Think of this as your virtual watercooler time, when you can engage in informal conversations. Ask questions about personal lives and families to get to know each other outside the context of work. Once you officially start the meeting, be sure to refer to each contributor by name so that everyone feels recognized and part of the community. When you can, meet face to face with team members. These techniques help lay the foundation for authentic conversation and connection, which ultimately lead to more-effective virtual meetings.

Adapted from “What Everyone Should Know About Running Virtual Meetings,” by Paul Axtell


Giving Difficult Feedback

HBR Press Book

Whether your team members are commenting on a colleague’s design draft or correcting the behavior of a direct report, they need to be able to give effective feedback. But delivering feedback can be difficult. This Teams at Work toolkit enables you to lead your team through the techniques that make corrective feedback easier for the recipient to hear, understand, and implement. It includes (1) 45 minutes of Harvard Business Review materials for your team to read and watch; (2) a facilitation guide for a 1-hour discussion and activity around the concepts; (3) a tool for asking better questions as part of the feedback process; and (4) a worksheet to use while preparing to give feedback. Give your team the vocabulary, process, and confidence they need to give difficult feedback well.

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HBR Guide to Building Your Business Case Ebook + Tools

HBR Press Book

This enhanced ebook version of the HBR Guide to Building Your Business Case includes downloadable tools and templates to help you get started on your own case right away. You’ve got a great idea that will increase profitability or productivity – but how do you get approval for the budget and resources to make it happen? By building a business case that clearly shows your idea’s value. Available exclusively through

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