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Wells Fargo CEO: We Can Block Customers From Filing Lawsuits Because We Promise To Not Screw Up Again

When asked directly if the bank plans to rein in use of its forced arbitration, Wells Fargo CEO Tim Sloan said “no” — because he thinks...
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We'll be good this time: When asked directly if the bank plans to rein in use of its forced arbitration, Wells Fargo CEO Tim Sloan said “no” — because he thinks the company has improved so much in the last year, customers won’t need to sue.

"Deeply sorry": Equifax upped its estimate of how many consumers were affected in the hack from 143 million people to 145.5 million just hours before company executives were scheduled to discuss the incident with lawmakers.  

Ch-ch-ch-changes: Days after Consumerist highlighted privacy concerns related to Birchbox sharing the personal addresses of gift recipients with the person who sent the gift, the company says it has changed its practices.

A helping hand: Amid a nationwide opioid epidemic, a group of attorneys general is urging Congress to pass a bill that would give more Americans access to affordable drug addiction treatment.

Breach-a-palooza: Last year, Yahoo revealed that some 1.5 billion accounts had been compromised by a data breach going back years. Now that Yahoo’s new parent company Verizon has had a chance to investigate it turns out that the number of accounts compromised by the hack was… well, every single one of them.

“Not only did you use forced arbitration to keep the fraud hidden — that’s what it did — but your bank’s also taken the position that the fine print on a real account should apply to a fraudulent one.” — Sen. Sherrod Brown to Wells Fargo CEO Tim Sloan.

“I don’t think we’re ever going to lose money again. I’ve said this for a long time; I believe it. We have an industry that’s gonna be profitable in good and bad times. We have an airline that’s going to be profitable in good and bad times.” — American Airlines CEO Doug Parker, uttering words that will most surely never come back to haunt him.
ATM Fees Hit New Highs Because Fewer People Are Using ATMs
5 Things We’ve Learned About The Booming Essential Oils Business
Supreme Court Allows For Rare Win In Customers’ Lawsuit Against Samsung
Apple Admits That Face ID May Be Fooled By Evil Twins & Little Kids

This ad-free newsletter is NOT brought to you by: Ground turkey that may contain metal shards (because that would be dangerous).

Edited by Mary Beth Quirk
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