Recently on Consumerist...
Don't speak: Why do we have to get on the phone and talk to someone when it comes time to break up with your telecom provider? Lawmakers in California want to give customers the right to cancel pay-TV and Internet services online.
Where's the beef?: Chipotle is maybe, possibly mulling the idea of getting into the burger business by trademarking the phrase “Better Burger.”
Lending a hand: Now that it figured out how to bypass Apple's iPhone security measures, the FBI is playing "show-and-tell" with other law enforcement agencies.
You say milk, I say malk: A court has sided with the state of Florida in a dairy matter, ruling that skim milk is "imitation milk product" unless you add vitamins to it.
Neutering neutrality: Even though the cable industry is currently fighting net neutrality in court, it apparently has no understanding of that basic underlying principle.