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The Southwest Rapid Rewards Points Disaster: A Cautionary Tale

Gather 'round for a tale of rewards program woe...
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Recently on Consumerist...

Timing is everything: Trying to rack up thousands of rewards points in a short time can be tricky for the casual traveler. One Consumerist reader learned exactly how complicated -- and unrewarding -- things can get.

The crackdown continues: Federal regulators filed a lawsuit against DeVry University, accusing the for-profit school of deceiving prospective students about their employment potential after graduation. 

Crimes against cheese: McDonald's customers ask the company why it's serving up fried air, chain apologizes for making sub-par mozzarella sticks.

Unboxed: FCC Chair Tom Wheeler has proposed new rules intended to make the set-top box market more competitive and offer consumers more choices. 

Here we go again: Wendy's might be the latest victim of a credit card breach. 

"I just want people to wake up and realize what’s going on in our society right now.”  -- Burger King employee speaking to BuzzFeed about his viral hoax.

"I believe the path being followed by the company’s management is a road to ruin. " -- Dov Charney

"In these instances, we believe the cheese melted out during the baking process in our kitchens and shouldn’t have been served." -- McDonald's spokeswoman.

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